Alexanian Carpet & Flooring

49 reviews
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By Kenneth Curran Coker

5 Nov 2, 2023

First Rate Flooring

We bought a luxury vinyl flooring product from Alexanian- Guelph/Woodlawn after looking at a variety of alternatives from other retailers. On just appearance alone, the Alexanian product outclassed all others we considered. It also appeared to be a product I could install myself, so we got the planking as well as matching T and reducer transitions. I showed Alexanian's Val my basic floor plan and he assembled the whole package for us which exactly met our needs. Val also checked me out on installation method and required tooling to make sure I knew what I was getting into as I had never installed flooring before. The whole job subsequently went very well, and we are quite proud of the results. I would do it all again. Many thanks to Val and team at the Guelph location.
By Gloria Graham

5 Oct 20, 2023

Hamilton store.....

We have shopped at Alexanians in the past and it was ok .However this time we had the pleasure of dealing with ( Chicago )George . He is an excellent sales person and makes you feel like family .If I had to rate George from 1-10 it would be 15 and I don't feel that is good enough !!! All old carpet removal and new carpet installation was done by Nail and his nephew .We feel the same about them .They were a pleasure to deal with and did a fantastic job in record time .So the next time we will definitely be asking for them . Thanks again for the great service and great work
By Janet Goodrham

5 Sep 29, 2023

Great job by Whitby Alexanians

From the moment I stepped in the door at Alexanians in Whitby, I was helped by a sales rep, Chris Turner, who expertly recommended the flooring we needed. Once we made a decision he took care of everything for us. The scheduling department I was flexible a scheduling. The installation was quick and the team was very friendly and professional. Can't say enough about quality of customer service and installation that we received.
By Noreene

5 Sep 10, 2023

Recent experience purchasing a rug

I entered the store on High Tech road in Richmond Hill to browse carpets for my living room. I was greeted with a friendly hello and off I went to start looking through the multitudes of choices. About ten minutes later I was approached by a salesperson, Imtiyaz Kara. I loved that I was given the opportunity to explore on my own. Once he approached I told him what I was looking for and he showed me many possibilities. Then he backed off and let me continue on. I loved this..no high pressure in my face driving me crazy. Once I had questions he returned and he supported me with patience, expertise and fairness. In the end I purchased the carpet and I am thrilled. Imtiyaz followed up to make sure it was delivered as scheduled and that I was happy with the purchase. I am so glad I stopped in . Thank you for treating me as a valued customer. N.D.
By Tori McCulloch

5 Aug 7, 2023

Great Service!

I live in the Hamilton mountain area and had the pleasure of having our carpets cleaned by Carlos and his crew. Great attitude and service all around 😁
By Shabbir Kara

5 Mar 27, 2023

Alexanian - Richmond Hill

Went to Alexanian Richmond Hill to find a carpet for my home theatre that was under construction. They had a great selection and competitive pricing. Imtiyaz was extremely helpful throughout the whole process and ensured prompt and seamless delivery. Excellent Experience and special thanks to Imtiyaz. Would definitely consider Alexanian for my flooring needs again.
By Franky East

5 Mar 21, 2023

Alexanian - Richmond Hill

Well, I have to admit that I was skeptical about buying from Alexanian as I would have typically gone to a smaller retailer. However, we had a very negative experience with the last retailer as the quality of the engineered hardwood was definitely not up to standards and the after market service was non existent. My experience at Alexanian was very positive. The selection of hardwoods was far superior to some of the smaller retailers I have dealt with in the past. Prices are reasonable and I was able to negotiate with the team. Both Imti and Frank were incredible. I hope that someone at corporate reads this review as you have a dedicated team at this location. They were able to secure the inventory and work with my timelines on our custom build. Thank You to Alexanian Richmond Hill. I look forward to including you on our next developments.
By Dave Reed

5 Feb 26, 2023

Alexanian Carpet - 1225 Wonderland Rd. N. London

I recently needed to replace the carpet in my living room. After going to four different carpet stores and not finding anything I liked (as well as less than enthusiastic sales reps) I stopped in to Alexanian Carpet - Sherwood Branch, London, ON. I was greeted by Krystal Lucas who was extremely friendly and very helpful. She spent a lot of time with me to find just the right carpet. The installers were on time and did a great job. I was thrilled with the whole experience and would recommend Alexanian Carpet without hesitation.
By Shelley Lowe

5 Dec 5, 2022

Excellent Service Barrie

Way to go Emma from Barrie, outstanding service! I cannot say enough good things about Emma who went out of her way to help with the laminate floor we were looking for. Emma made us feel like her number 1 priority and had the flooring shipped in within 4days. We will definitely be back, Thank You!!!
By Alan J

5 Aug 12, 2022

Excellent service and great products

We have enjoyed working with the team at Alexanian Carpet & Flooring at 295 High Tech Rd in Richmond Hill. Imtyaz Kara was very helpful and professional. We highly recommend Alexanian Richmond Hill to anybody who is looking into upgrading their floors or buying new carpets.